Frequently Asked Questions

Download our mobile app, create an account, choose a plan, and then select an available bay and time slot. It takes less than a minute!

No. Anyone can sign up for the Pay Per Hour plan and book a bay - no membership required. Members get lower hourly rates, more included hours, and priority booking windows.

All skill levels are welcome! Whether you're a beginner learning the basics or an experienced golfer fine-tuning your game, our simulators provide valuable feedback for every level.

Absolutely! Sign up for our Pay Per Hour plan and your first hour is completely free. No strings attached - just sign up and book.

Use our mobile app to unlock the door when you arrive. No keys, no staff, no waiting. Just show up 5-10 minutes before your reservation and use the app.

Cancel by tapping on the upcoming appointment in the mobile app. Hourly bookings are refunded as banked hours if canceled within 10 minutes of creation. After 10 minutes, hourly bookings are non-refundable. To move a booking, cancel the original and create a new one.

Your reservation time remains the same regardless of when you arrive. We recommend arriving 5-10 minutes early to get set up. Late arrivals will not receive extended time.

Each bay holds up to 4 players (you + 3 guests). For larger group events, contact us directly at (406) 201-9411 or support@golfersgetaway.golf and we'll help coordinate multiple bays.

Every bay has a step-by-step troubleshooting guide for the most common hiccups, and our owners monitor the facility remotely around the clock. Message us through the app or call (406) 201-9411 and we'll get you back up and running - and we make it right if tech trouble eats into your time.

Every bay runs the Uneekor EYE XO2 - an overhead launch monitor with three high-speed cameras shooting 3,000+ frames per second that photograph your actual club and ball at impact, measuring 25+ data points per shot. You also get ultra slow-motion side and down-the-line swing cameras and AI shot analysis. It's the same camera-based technology family used in professional club fittings, and it's the most advanced setup in the Flathead Valley.

Yes - your bay is your space, and you're welcome to bring your own food and beverages. We just ask that you be respectful of the space, keep the volume neighborly when other bays are booked, clean up after your group, and treat the equipment with care so every group gets the same great experience.

We're on a regular cleaning and maintenance schedule, monitor the facility remotely 24/7, and replace wear items like hitting mats and screens on a rotation. If anything isn't right when you arrive, report it in the app and we'll address it fast.

No, we do not provide rental or loaner clubs. Please bring your own clubs.

Our simulators offer over 100 world-famous courses including Pebble Beach, St Andrews, TPC Sawgrass, and many more. You can also use driving range mode, skills challenges, and other practice tools.

Yes, street parking is available nearby and there are public parking areas within walking distance of our downtown location.

Per bay - never per person. One booking covers up to 4 players, so a group of 4 splitting a $20 hour pays $5 each. Bring friends; the price doesn't change.

Monthly members save $25 for each consecutive month they stay subscribed. Starting at $250/mo, the price drops to $225 in month 2, $200 in month 3, $175 in month 4, and reaches the final price of $150/mo from month 5 onwards. At $150/mo with 25 hours included, loyal members golf for $6/hour.

The hourly rate ($20/hr summer, $35/hr fall & winter; summer rates are in effect now) covers the full bay for up to 4 players. Your first hour is free when you sign up. No additional fees.

Yes - PGA teaching professionals give lessons at our facility using the EYE XO2 data, slow-motion swing video, and AI analysis. Email support@golfersgetaway.golf or call (406) 201-9411 to get matched with a coach.